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What to Look for in a Professional Laundry Supplier

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Whether you’re looking for a commercial laundry supplier for a hotel or restaurant, you’ll want to find a quality organisation who can guarantee a first-class service. Finding a good company can be challenging, there is so many businesses to choose from so it can be a daunting task trying to pick the right one. Here are some things to look for when hiring a commercial laundry team.

Experience is imperative – When choosing a commercial laundry service, it is vital that you pick a company with plenty of experience in the industry. If you use an organisation who has only started up you run the risk of dealing with someone who won’t be able to handle the workload, they may also get things wrong and you could be left with unsatisfactory linen. It is important to source a contractor with a proven track record, a business who understands the demands of various industries and knows how to provide an excellent service.

Their customer service team should be of a gold standard – A top-quality commercial linen supplier understands the importance of exceptional customer service, they know that businesses such as hotels, restaurants and diners expect them to deliver on time, if they fail to meet deadlines, they have a massive impact on these companies’ ability to operate efficiently. A professional company will be on hand to answer any queries, they’ll make the process of ordering, renting, collecting and delivering as smooth as possible, so you can concentrate on other aspects of your business. A commercial linen rental service should always provide incredibly clean, blemish free linen, as a business owner shouldn’t have to settle for anything less than perfect.

No unexpected costs – Once you agree upon a contract, the terms of that contract should be fixed. You shouldn’t encounter any hidden costs down the line, everything should be made clear as soon as you contact the laundry supplier. You have enough to worry about running your own business, you don’t want to deal with a company who are unclear about their pricing structures and spring additional costs for no particular reason. A professionally run, reputable laundry supplier won’t mess you about, they’ll provide you with a concise list of prices, so you know exactly what you are paying for.

Internal monitoring & quality control – If you own a café or restaurant, you wouldn’t serve mediocre dishes or let a meal go out with appalling presentation, you make sure you have someone on hand to check your products are of high standard. The same should be done at a laundry supplier, they must have a dedicated staff member who carries out internal monitoring, a dirty table cloth or stained bathrobe must be identified before it is sent back to a customer.

When searching for a professional laundry supplier, it is vital that you do some research and hire an organisation who can guarantee an impeccable service. Take some time to look around and where possible, get references from other businesses in your industry.

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